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Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times We offer international shipping worldwide. Shipping rates and estimated delivery times will be calculated at checkout based on your location.
- Standard International Shipping: 7-15 business days
- Express International Shipping: 3-7 business days
European Union For orders shipped to the European Union, please allow 7-15 business days for delivery after processing. You will receive a tracking number once your order has been shipped.
Customs & Import Duties Your order may be subject to import duties and taxes, which are levied once a shipment reaches your destination country. Additional charges for customs clearance must be fulfilled by you. We have no control over these charges and cannot predict what they may be.
Order Tracking Once your order has shipped, you will receive an email with your tracking information.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at xgsihao@outlook.com within 7 days of the expected delivery date.